Key Skills & Competencies Required Are
- Clear and confident communicator with good influencing skills
- Drive and determination to overcome obstacles, resistance or challenges in order to achieve goals
- Good problem solver / logical thinker able to work through problems, troubleshoot and to identify root causes
- Brings new innovative ideas for improving service offerings and support
- Intellectual curiosity, especially about technology and business process related matters
- Ability to work co-operatively and collaboratively as part of a team to deliver a team effort
- Experience of providing user support