Parts and Equipment Research Specialist

• Provide timely and accurate customer service and support for parts and equipment inquiries to assist customers and service technicians find needed materials.
  
• Purchase parts or equipment as per the specified requirement by the Service Technicians and customers.
  
• Provide cost estimates for specific parts and equipment type.
  
• Perform parts and equipment research duties through webbased.
  
• Ensure proper documentation of equipment parts operations service and installations through research of relevant manuals.
  
• Record all parts and equipment transactions including part number model number serial number and quantity ordered.
  
• Maintain records of parts and equipment returned under warranty and keep Zoho One Systems up to date.
  
• Establish effective systems for ordering receiving delivering and tracking materials to and from the shop.
  
• Other related tasks as assigned.
  

Requirements

• A Trade School Graduate GED or Bachelor s Degree.
  
• Experience working in the Restaurant Repair or Commercial Food Equipment Maintenance and Repairs.
  
• Mechanical knowledge or experience with commercial food and or HVAC equipment.
  
• Proficient with any Microsoft Programs.
  
• Possess interpersonal and strong organizational skills with the ability to manage multiple priorities and prioritize tasks at hand.
  
• Familiarity with Zoho One system is a plus and preferred but can train the right candidate.
  
• Excellent Communication skills.
  
• Fluency in Commercial Food Equipment or Parts.