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Housekeeping Manager mwd

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موقع الوظيفة drjobs

Hamburg - ألمانيا

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الوصف الوظيفي

Do you like keeping up appearances Can you keep up the pace and run our show As the standard bearer are you passionate about having pillows plumped to perfection mirrors gleaming and the team sparkling Can you keep up the pace and run our show Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Knowing that first impressions count our Housekeeping Team are obsessed about presentation having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests.

As Housekeeping Manager you will join a team that is passionate about delivering exceptional service where we believe that anything is possible whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Tasks

Key Responsibilities of the Housekeeping Manager:

Supports the smooth running of the housekeeping department where all aspects of the guest experience are delivered to the highest levels
Works proactively to improve guest satisfaction and comfort delivering a positive and timely response to guest enquiries and problem resolution
Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved
Manages the housekeeping team fostering a culture of growth development and performance within the department
Responsible for the departmental budget ensuring that costs and inventory are controlled that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Delivers an effective programme that advances service standards profitability and cost control
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned delivered and documented for internal and external audit performing followup as required

Requirements

Requirements of the Housekeeping Manager:

At least 1 year proven experience in housekeeping with excellent problemsolving capabilities
Excellent managerial skills with a handson approach and leadbyexample work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions offering advice and recommendations
Personal integrity with the ability to work in an environment that demands excellence time and energy
Experienced in using IT systems on various platforms
Strong communication skills and German level language at at least communicative level.

#EVERY MOMENT MATTERS

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the worlds largest hotel companies we are always looking for great people to join our team. If this sounds like an ambition you share then start with us.

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