ou will work within the Client Feedback function to support the execution of the feedback administrative and operational activities. These activities include:
- Monitor priority accounts activities, completion progress, track action plans and execution status of feedback surveys and interviews
- Coordinate Independent review meetings and share relevant material and information with stakeholders so they can have informed conversations with our clients
- Support the function leader in the regional feedback reviews and collaborate with other team members and business units to collect and compile required information
- Validate and maintain data sets updated and ready for data reporting
- Update relevant marketing materials and process guidelines
- Run a central follow up process across line of services for the different feedback activities within the function