Spa Attendant

• Adhere to the Spa Policy & Standard Operating Procedures manual. • Act as an Ambassador for the spa representing the brand values, maintaining a professional appearance at all times. • Knowledgeable about all aspects of the spa and salon facility. • Report to work on time and handover with the previous shift. • Always maintain a courteous, friendly and professional demeanour with guests. • Assist in upkeep and maintenance of the reception, treatment, fitness and recreation areas and whenever possible support colleagues. • Confirm with guests on scheduled appointments at check-in, pre-assign lockers accordingly and maintain guest history files. • Maintain the confidentiality policy for all spa guests and employees. • All duties are to be carried out in a gracious and professional manner.