Order Taker

Responsiblity:

• Receiving orders from customers via mail, phone, or other electronic means.

• Obtaining customers' details and billing information, and entering the information correctly on the order form.

• Notifying departments when supplies of items are low, or when orders could deplete available supplies.

• Informing customers about prices, shipping dates, and anticipated delays. • Preparing invoices, shipping documents, and contracts.

• Forwarding information to the correct departments for delivery of the order.

• Inspecting outgoing orders to ensure compliance with customer specifications.

• Reviewing orders for completeness and forwarding incomplete orders for further processing.