IT Manager

We have embarked on an exciting digital transformation journey to leverage leading edge technology platforms as a key driver to redesign and enhance our digital platforms in order to provide great experience to our customers, business partners and employees. To accelerate this digital journey, we are looking for a Manager Business Systems (QR Technical) who will lead large digital projects, formulate technical solutions, work with Project / Program Managers and overall lead the digital implementation journey. We are looking for experienced professionals, like you, who would have extensively worked on digital transformation programs, understand the technical nuances of building applications using Micro Services Architecture, has hands on experience on cloud platforms/ tools, familiar with DevOps CI/CD and have managed a pool of the technical architects in various digital transformation projects. We need your product development experience in managing, designing building, testing and implementing large programs following Agile delivery. You will be involved in evaluating and selecting the best technology, platform and application frameworks. You will define and implement non-functional requirements such as security, portability, scalability, operability, etc. You will be managing the IT delivery work programs for the QR Technical, Aircraft maintenance & engineering line of business. Qualifications Experience and Qualifications: • Bachelor Degree with minimum 10 years of job-related experience. • Thorough understanding of the business processes and technology landscape pertaining to Aircraft Maintenance Engineering, Repair & Overhaul IT landscape & IT systems would be preferred, since this role will be primarily supporting and managing the IT delivery programs for Aircraft Maintenance & Engineering division • Experience in handling large software design and development projects, following methodologies such as AGILE, Iterative Waterfall etc. • Strong experience in formulating technical solutions and led the delivery working closely with the Product Owners / Delivery leads / Technology or Solution Architects • Very strong understanding of Cloud technologies, managing software delivery pipelines, adopt Open Source components and customize them to the project needs • Hands-on experience in managing implementation, production roll-out of and managing post production L2 support of IT systems • Be up to date on the latest technology trends and implement the same based on the project needs • Provide leadership and direction to the Delivery teams, work closely with the Project managers to manage the Project Schedules / timelines • Good understanding of the IT project estimation, budgeting processes, Project / Program Governance including Project Planning, Resourcing, Scheduling Deliveries, Work allocation, Risk & Issue management, Communication management • Expertise in Agile/Waterfall software development practices, Design Thinking, Lean Software Management, User experience etc. are strongly preferred to be successful in this role Skills • Hands-on experience and ability to manage and mentor a high performance software engineering and delivery team, is a must • Excellent Stakeholder and People management skills, with ability to manage and work collaboratively with high-performance team of Business Analysts, UI/UX Designers, Technology Architects, development team, Software Testers, Product Owners, Business End Users, IT Security & Infrastructure Management teams • This is a customer facing job and hence excellent communication (written, verbal), presentation skills, escalation management at organization leadership levels is a must. • Excellent problem solving and solutioning mind set • Experience in managing large, multi-cultural, geographically distributed software delivery and support organization • Must be a Go-Getter with positive attitude & Self-motivating • Innovative, open-minded and inspiring