AS Technical Support Specialist

The A.S Technical Support Specialist will be responsible for providing technical support to endusers within the automotive manufacturing environment. This includes troubleshooting hardware and software issues assisting with system integrations and collaborating with IT teams to ensure the smooth operation of manufacturing systems. The role also involves providing training to endusers on new technologies and processes.

Requirements

1. Associates or Bachelors degree in Information Technology or a related field.

2. Minimum of 3 years of experience in technical support preferably in the automotive or manufacturing industry.

3. Knowledge of ERP systems used in manufacturing environments.

4. Strong technical troubleshooting skills.

5. Excellent communication and interpersonal skills.

6. Ability to work collaboratively in a fastpaced environment.

7. Understanding of ITIL principles is a plus.

Benefits

Competitive salary with performancebased bonuses.

Comprehensive benefits package including health insurance and retirement plans.

Opportunities for professional development and training.

Collaborative and dynamic work environment.

Bachelor's degree in Education, Automotive Technology, or a related field. Master's degree or relevant certifications are a plus. 3+ years of experience in training and development, preferably in the automotive industry. Strong understanding of automotive systems and technologies. Excellent presentation and communication skills. Ability to create engaging and interactive training content. Proficiency in training software and tools. Detail-oriented with strong organizational skills. Ability to work independently and collaboratively within a team.