IT Assets Inventory Control

Position Description: The Information Technology (IT) Technical Aid works under the supervision of professional information technology staff to provide basic support services and assistance; perform routine information systems related tasks in a centralized IT organization. The IT Technical Aid will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required; support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials; will work on medium size office grade printers and high speed commercial printers as needed; should be capable of lifting office supplies and equipment of up to twenty pounds; assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.

Skills Required: The IT Technical Aid will possess knowledge and experience in customer service; decision making; organizational awareness; problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.

Skills Preferred: Ability to utilize a cellphone in conjunction with a handheld barcode scanning device.

Experience Required: Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and/or operating high-speed commercial printers.

Experience Preferred:

Education Required: A high school diploma or equivalent.

Education Preferred:

Additional Information: Selected candidates will have to pass live scan performed by DPSS. The schedule will be 5/40, Monday through Friday, 8 hour shifts at any or all DPSS locations throughout LA County. Candidates must have a valid driver's license with no restrictions and their own car for transportation. Candidates must use their own cell phones. Candidates must be able to stand, walk, bend, lift up to 40 lbs. and follow directions. Candidates will be trained by DPSS IT Staff to use the handheld scanner and the application asset control system to scan, reconcile and provide final reports. This is a short-term position.

Trinus Corporation, a leading provider of technology solutions and services with over 25 years of experience, is a certified WBE/MBE/SBE/SDB firm accredited by WBENC, NMSDC, and SBA. Our mission is to shape the future of work by aligning the right mix of people, process, technology, and innovation to efficiently meet our clients' business objectives. At Trinus, we understand that finding the right opportunity is pivotal in your career journey. Our staffing services go beyond mere placements; they are about matching your skills and aspirations with the perfect fit. To learn more about us, please visit our website