ServiceNow Sr Developer

Title: ServiceNow Sr Developer (ITOM)

Location: Mclean, VA (Hybrid)

Duration: contract

Job description:

Service Mapping and Discovery - Expertise

Event Management - Secondary

Must Have Experience:

Experienced in implementation of ITOM solution using industry best practices.

Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.

Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

3rd party software integrations with ServiceNow

Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

MID Server management experience

Experience in multiple ServiceNow implementations

Good to have Experience:

Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.

Understanding of Application and Technology Portfolio Management

Experience with discovery technologies (ADDM, TADDM, UD, etc.)

Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

Experience of custom applications development

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Domain Separation and designing the Process and data flow within various domains.

Knowledge of LDAP/Active Directory/SSO.

Review existing set up and provide best practice recommendations in line with the OEM.

Monitor health, usage and compliance of ServiceNow systems.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred.

Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

Self-starter and innovator.

Academic and Professional Experience:

Professional:

4+ years of experience with ServiceNow required.

8+ years of experience with IT Industry required.

Academics:

Certification as ServiceNow System certified administration

CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt

ITIL Foundations certification is preferred.

Bachelor's degree or equivalent combination of education and experience.