Computer Support Technician - Onsite

ONSITE

The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations.

This technician performs technical, operational, and training support to users of personal computers either by telephone, or on site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink wrap programs and other application software programs. In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. topics. Advises, prepares, and briefs staff members who appear before the media for the best
possible presentation. Coordinates all aspects of public appearances and press conferences, including notification of appropriate persons and confirmation of date, time, location, security, audience, and subject matter.

Required Skills

Have degree in IT such as Information Technology and Information Systems, Computer Science, Information Science, or relevant professional job experience.

Any Computer Certifications is desired. Please provide a copy of certification

3-5 Years of Experience in following:

• IT Customer Service/Help Desk/Technican Services
• Installation, testing, repair, and troubleshooting for stand alone PCs, PCs linked to networks, printers, and other computer peripherals
• Software installation, and configurations
• Networking (TCP/IP, DNS and others)
• Preparing Presentations
• Good Communication Skills (Verbal and Written)