Bartender - Alba

BE A TAX EXPERT FROM HOME!

Do you have a passion for taxes and helping others navigate the complexities of filing their returns? We have the perfect opportunity for you! Our company, a leading provider of financial and tax preparation software, is looking for skilled and dedicated support agents to join our team. With the ability to work from home, you'll have the flexibility to balance your work and personal life while earning a competitive salary.

As a Tax Support Agent, you'll be responsible for:

Providing inbound phone and video customer service and technical support to our customers, answering their questions and guiding them through the software.

To be considered for this role, you must be located in the United States (excluding CA, CT, MD, MA, NY, OR, and WI). Additional equipment is required, including a Logitech C170 webcam, noise-canceling headset, and a computer with an i5 processor (i7 recommended), Windows 10 (64-bit preferred), and current OS patches. You should also have an active firewall and anti-malware solution with current definitions.