Benefits Specialist

Benefits Specialist
Responsibilities:

• Interpret human resources policies, and explain applicable workers compensation, disability, leave policies and procedures.
• Provide guidance on human resources processes, procedures and issues related to Leave & Disability. Resolve issues as appropriate and consult with manager/director to resolve more complex issues.
• Provide customer service-based responses by applying information, tools, processes, to client inquiries/service requests via phone, computer-based chat, email, or in-person.
• Provide guidance to employees, managers and HR colleagues on Federal and State leave and disability laws, including the American with Disabilities Act Amendment Act (ADA/AA), California Family Rights Act (CFRA), Fair Employment Housing Act (FEHA), Family Medical Leave Act (FMLA), Pregnancy Disability Leave Act (PDL), and California Workers Compensation Act.
• Advise on leave & disability documentation requirements, including how to revise documents to ensure all university and legal requirements are met
• Support leave & disability compliance programs

* - Other duties may also be assigned

MINIMUM REQUIREMENTS:
Education & Experience:
Associate degree and four years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines.
• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
• Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.
• Demonstrated solid planning and organizational skills.
• Demonstrated experience working independently and as part of a team.
• Excellent interpersonal, written and oral communication skills.
• Strong relevant subject matter knowledge.

PHYSICAL REQUIREMENTS*:

• Constantly perform desk-based computer tasks.
• Frequently stand/walk, sitting, grasp lightly/fine manipulation.
• Occasionally use a telephone.
• Rarely lift/carry/push/pull objects that weigh 11-20 pounds.

M-F 8am to 5pm
Hybrid