Technical Team Leader

Responsibilities:

• Understands, diagnoses and resolves Hi Tech and difficult-to-repair complaint vehicles;
• Guides the workshop's assigned group in methodical diagnosis to ensure Fix-It-Right activity;
• Ensures all customer request (Prime Items) has been diagnosed properly done and resolved;
• Checks and evaluates all warranty claims in the service order by following workshop warranty procedures;
• Performs road test and provides repair recommendations;
• Responsible for performing quality check (static and dynamic) on all jobs assigned to his workshop group;
• Ensures timely and accurate reporting of FIR activity to the direct supervisor;
• Assisting and supporting all workshop staffs to implement and sustain 5'S programs;
• Ensure safety compliance by following the recommended safety enhancement activities;
• Reports workshop related accidents and implement preventive counter measures;