Operation Associate WFH

This is a remote

Dev Gadhvi Production is looking for An Awesome Operations Associate Who s Looking To Inspire And Impact Lives Through Your

Who are we looking for?

You re highly organized and detail-oriented

You re proactiveness to improve the process and system for customer support

You re highly coachable, open to learning and growing via the feedback

You re self-motivated, able to manage your time well, and prioritize the tasks accordingly

You re able to work under tight deadlines and pressure

You have an interest in self-development and the online coaching business

About the role, you'll be:

Handling email inquiries with care

Resolving customer complaints via phone, email, mail, or social media

Supporting Live Webinar Activities

Following up with payment collections with various products

Support the backend operation of events and mentorship programs

Supporting the operation of online events

And more as we grow!

Requirements

You might be a good fit for this position if you:

Have excellent communication and written skills in English

Able to utilize computer technology to support customer-related activities

Proven 2-3 years of customer support experience

Ability to multitask and manage time effectively

Ability to respond to quick changes or adjustments in project delivery

You must have constant and reliable computer and internet access

Good efficiency with Excel, Microsoft Word, and Google Chrome extension

Having prior event-organizing experience is a plus!

Immediate joiner will be preferred

If interested please share your profile on

To learn more about our culture check out ,

Benefits

Benefits:

Work from home

Flexible shift

Supplemental pay types:

Quarterly bonus

Qualifications: 3+ years of recruiting Strong attention to detail, organized and excellent problem-solving skills Excellent time management and ability to multi-task and prioritize in a fast-paced, deadline-driven environment The willingness and desire to work independently, as well as collaboratively, and to take on additional responsibilities Excellent verbal and written communication experience Experience in identifying and managing effective recruiting vendors Advanced knowledge of Applicant Tracking Systems (ATS) tools, , Zoho, Greenhouse, Lever, Workday Proficiency in MS Word, Excel, and PowerPoint Desired Skills: The ideal candidate will have experience in Self Development, Digital, EdTech, IT, and sales industry experience Experience working in a fast-paced environment Candidate must be based out at Pune or Mumbai Immediate joiners will be preferred