Junior IT Operations Engineer

Global Savings Group is Europe s leading shopping rewards and recommendation company, empowering millions of people to make better purchase decisions.

GSG values a culture of belonging, where you can join a talented team of 700+ people from more than 60 nationalities in 14 office locations. With us, you will reach millions of customers worldwide, connecting them directly to the brands they love.

You will become a part of the agile, fast-growing team of experts, including tech enthusiasts, online marketers, key account managers, and editors. You will have the opportunity to work on projects with an international footprint where we value your input and allow you to become a driver of change.

What we offer...

• A culture that cherishes your individual and professional development
• An open-minded team that embraces new ideas, perspectives, and methodologies
• A healthy and safe work environment enrolled into a hybrid working model with the flexibility of working from home or from the office
• Ability to work up to 6 weeks per year from all over the globe

We are currently looking for an Junior IT Operations / IT Support Engineer (m/f/d) to join our IT Operations Team focused on the employee's tools & services requests.

We are the technical heart of the company, providing the employee IT infrastructure and maintaining it. We are not only solving tickets, but we are also responsible for evolving the IT landscape, experimenting with new services, and getting the most out of the systems we are using. Amongst many exciting challenges, you will:

• Be managing our central systems (Atlassian, Google, OneLogin, Slack, Keeper)
• Creating new processes as needed and improving existing ones
• Be managing our Asset Management tool (Hardware, Tools, and Services)
• Be working on solution findings and execution
• Be the contact person for any kind of technical inquiry by email, ticket system, or slack from our customers all around the world
• Manage our knowledge base (e.g. Confluence)
• Train yourself constantly with online training, fairs, and certificates
• Achieve a high customer satisfaction level

We are a match if you have...

• Familiarity with Atlassian and its tools(Jira, Confluence)
• Knowledge of MDM systems
• Familiarity with processes documentation
• The ability to stay calm and professional
• The ability to work independently and structured in an international environment
• A good discipline, team spirit, and self-motivation
• Knowledge of standard cloud-based mainstream services (like Google Apps) and comparable tools
• Fluent English language skills (spoken and written)
• Knowledge of LAN, firewall, the concept of a network switch, router, and wireless AP's, it s a Plus.

Are you up for it?

Send us your CV in English.

Any questions?

At Global Savings Group, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.