Senior Director Client Leadership

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...


Job Details

Senior Director Client Leadership



Los Angeles, San Francisco


Kantar is the worlds leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantars 30,000 people based in more than 100 countries help the worlds leading organizations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Our insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative,media, commerce and customer experience, they help clients define what brands should stand for, how todisrupt and renew their offer, how to connect with audiences and how to win with consumers and customers.


Role Description

As a
Senior Director within Client Leadership
, youll manage the execution of full-scale custom research studies for strategic local and global clients. Youll leverage your expertise and our best-in-class study solutions to provide business insights that matter to our clients, managing multiple project teams and developing issue-focused analyses.


Key Outcomes

As a
Senior Director, Client Leadership
, your responsibilities will include:


Client Management.
Interact with key clients on a day-to-day basis, advising to proactively address needs, provide thought leadership and solve business problems that drive satisfaction. Lead strategic account planning and execution for accounts.


Insights Delivery
(link removed) Craft compelling stories translate data into insights that address key client business issues and are presented to the client in a straight-forward way.


Team Management.
Manage 1-3 direct reports; provide advisory support on client engagement and the creation and execution of client deliverables. Develops team to provide exceptional consultation.


Financial Management.
Monitor and deliver against specific account revenue targets, as well as plan and forecast future revenue across client accounts


Business Strategy
: Manage strategic initiatives to deliver profitable growth across clients and develop retention/growth strategy for mid-tier accounts. Partner with New Business on new opportunities.


Capabilities

To succeed, you will need:


10+ years of experience managing high volume quantitative research studies, interfacing with clients to proactively deliver on agreed KPIs., including 1+ years managing people.

Bachelors degree in Marketing, Social Sciences or related field, Masters preferred

Proven analytical expertise and storytelling experience must be able to turn data into an insightful story.

Proven track record to positively impact client outcomes and ability to influence clients.

Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills.

Proven ability developing strong relationships that drive internal/external customer satisfaction.

Natural curiosity, a can-do attitude and comfort with ambiguity.

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted andare allowed toflourish in a space where their mental health andwellbeingis taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Privacy and Legal Statement


PRIVACY DISCLOSURE:
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (Kantar). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.



Location
San Francisco, Second StreetUnited States of America




Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.


Kantar is the worlds leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantars 30,000 people help the worlds leading organisations succeed and grow.