NOC/VOIP Engineer

As a NOC/VOIP Engineer in Enreach your responsibility will be to monitor and deliver support on our innovative voice platform. The platform is built in-house and is designed to be highly flexible and enriched with innovative features. Your ideas and technical knowledge will be an essential contribution to the ongoing development of the Voice platform as it is an important part of our business.

Tasks

• Responsible for managing and maintaining our voice platforms. This includes monitoring, backup, upgrades, installations, routine testing, and failover features
• Second-level support to handle complex issues and requests
• Analyzing problems and change requests
• Aid the further development of our virtual PBX platform and monitoring tools

Requirements

• More than three years of experience in a similar role
• In-depth knowledge of PBX s and VOIP
• In-depth knowledge of the SIP protocol
• Experience with MySQL databases
• Experience with fault-finding and analyzing in a VOIP environment.
• Basic knowledge of Linux
• Good command of English
• You have an enthusiastic and inquisitive nature. The ability to work independently, take responsibility, and be proactive

Besides the above, knowledge of the following is considered a plus:

• Experience in WebRTC
• Knowledge of VOIP open-source platforms (like Freeswitch, Asterisk , or Kamailio)
• Basic knowledge of networking (VLANs, routing, and switching)

Benefits

What makes us rock?

• For this position, we offer a permanent contract
• Our flexible working hours make it easier to get a life-work balance
• We have a "summer schedule" to enjoy sunny days
• We believe in working hard and rewarding effort
• Our great colleagues make an amazing atmosphere at work!
• At Enreach we enjoy an informal culture with plenty of room for creativity and personal growth, boosting different kinds of training, also we have language lessons at work!
• We have a "hybrid way of working" that allows us to choose between working anywhere in Spain or in our Malaga office
• We love to create memorable experiences, that is why we enjoy organizing social events to gather with colleagues a few times per year to boost the team bonding
• In our office, you can find a wide range of funny activities like playing board games, ping pong, video games, playing the guitar, eating fresh fruit, enjoying tasty coffee, or even drinking a beer with colleagues
• We like to practice sports and outdoor activities together

Knowing us better

Enreach provides the most stable and innovative communication platform for different commercial markets in Europe such as the Netherlands, Germany, and Denmark, among others. Through our own network, with the support of several interconnected data centers, we supply professional mobile, telephony, UC, and data services using progressive ICT techniques. As a result of our flexible and professional approach, we have gained a significant market position that we intend to further expand in the coming years through the indirect sales channel.

You will work in a dynamic organization where every day is a different story. In 2017 we chose to run our organization according to the management model of Holacracy.

If all of this sounds interesting to you and you would like to be the new member of our family, do not hesitate to apply for the vacancy!