DataCenter Operations

Job Title

DataCenter Operations

Location

08540 New Jersey (onsite)

Job Type

Contract

Client

HCL

DataCenter Operations Manager:

Job Description:

Oversee data center facilities, manage and coordinate with 3rd party vendors, and support processes for the hosting landscape.

Responsible for change management, infrastructure transformation, and managing the server landscape.

Have an understanding of coordinating operations and recovery solutions to ensure an efficient, effective and secure data center solution.

Responsibilities:

Should have hands on experience with managing Data Center operations

Manage day-to-day data center operations and environment monitoring and support.

Effectively manage the change control process

A proven track record of successfully negotiating Service Agreements for a corporate scale Data Center

Oversee business partner relationships, operations and deployments of server hosts, virtual machines, and computer room environments

Collaborate with stakeholders and 3rd party vendors to ensure project and programs are completed successfully by resolving complex business issues

Should have experience with creating SOPs and other documentation

Collaborate with upper management in prioritizing the infrastructure portfolio, budget/spending, and business priorities for the server room and datacenter landscapes

Manage server and application upgrades and release changes (application support packages, system copies and the relocation of system landscapes)

Oversee the operation, installation, and logistics of systems in the outsourced data center and the local site computer rooms

Track project progress and evaluate risks, opportunities, and escalations of issues to management and stakeholders

Manage and document the performance metrics (support services, project consultants, and internal IT support resources)

Implement data center policies and Disaster Recovery Plan

Patch Management

Oversee updates of the OS, DB, and underlying systems with the datacenter hosting teams and the internal stakeholders

Should be OK to travel to Datacenters across US

Qualifications:

Bachelor's degree or equivalent

Must have at least 8 years of Data Center management experience with an application hosting environment

Must have experience with managing the environment for Servers (up to 2019)

Experience negotiating and coordinating with outside vendors

Must have some Service Now experience

ITIL certification is preferred

Must have an understanding of networking landscapes

Past experience in a Life Sciences division related to manufacturing is preferred.

Well-versed in change control management