Loyalty Systems Officer

As a Loyalty Systems Officer, you will be responsible to work with the Loyalty & Digital Systems Lead Officer and Digital Loyalty Product Teams to document and maintain processes required to ensure a comprehensive Loyalty Management Systems and environment. Works closely to identify processes improvements for Loyalty Program Management requirements across the entire customer journey. Focus on data integration and general usage issues, system improvements & administration. Should be monitoring health of Loyalty Management environments to ensure platform’s availability for business need. Processes need to be regularly evaluated and improved.