IT Infrastructure Engineer

About PSC Biotech

Who we are?
PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and Regulatory Inspections, pharmaceuticals contract manufacturing professionals, and metrology services to our clients.

Take your Career to a new Level
PSC Biotech disrupts the conventional consultancy model by aligning our EVP as one of the unique selling point which includes the opportunity to work with the most talented cohort of like-minded professionals operating in the Pharma/ Biotech Industry. We offer a permanent contract of employment giving exposure of working in Top Pharmaceutical client sites in a diverse-cultural work setting.

Employee Value Proposition
Employees are the heartbeat of PSC Biotech, we provide unparalleled empowering career development though Learning & Development in-house training mentorship through constant guidance to facilitate career progression. We believe in creating high performing teams that can exceed our client s expectations with regards to quality of all scalable and business unit deliverables, staying under budget and ensuring timelines for our deliverables are being met.

Description:

IT Infrastructure Engineer

We have a requirement for an IT Infrastructure Engineer to join the TS team.

• The successful candidate will have solid IT infrastructure fundamentals and experience in deploying technical solutions.
  
• S/He will be responsible for managing specific IT infrastructure with a strong focus on networks, server and workstation platforms.
  
• The position will work within a team that provides support to IT, Lab and manufacturing systems across the two Cork sites.
  
• Candidates will be required to have excellent communication/interpersonal skills with the ability to work on their own initiative as well as in a Team.
  
• Experience of working in a pharmaceutical manufacturing operation is desirable.
  

Responsibilities:

Working as part of the local infrastructure teams in areas of project delivery, outage coordination, troubleshooting of incidents and general infrastructure queries.

Assists in infrastructure projects that may include, but are not limited to network and server upgrades.

Installing, configuring & managing GxP specialized PCs and related software applications.

Responsible for producing and updating all relevant infrastructure documentation as well as conducting regular security and periodic reviews.

Assist in maintaining manufacturing-based site servers.

Support locally managed applications and associated validation documentation.

Provide on-going support for the technical requirements of business areas.

Ensure on-going compliance with company Quality Standards and Practices.

Contacts vendors and contractors as needed.

Assists with end user device security functions that may include anti-virus and malware protection.

Trains users on IT Systems and Policies.

Respond to, escalate/reassign, and close helpdesk tickets.

Ability to work in a team environment and independently as required.

Support and troubleshooting of applications.

Requirements

Qualifications & Requirements:

IT qualification (Or similar), Level 8 Degree would be preferred with networking.

Minimum 3-5 years experience supporting IT Infrastructure.

Experience co-ordinatingdelivering Infrastructure projects.

Good working knowledge of the following Platforms; MS Server, Win10.

Good understanding of Antivirus and Patching technologies.

Good understanding of Networking & Firewalls.

Good knowledge of ISA S95 standard.

Good understanding of data integrity, 21 CFR Part 11 and GAMP requirements.

Strong organizational and time-management skills.

Advanced knowledge of WAN, LAN, VPN, WLAN and Remote Desktop program.

VMware experience is desirable, such as vSphere, VMotion, vSan technology.

Advanced knowledge of PC hardware troubleshooting and repair.

Past proven experience engaging business users to ensure that appropriate business needs are clearly defined, communicated, and delivered at or above expectations.

Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally.

#LI-SK1

Qualifications & Requirements: IT qualification (Or similar), Level 8 Degree would be preferred with networking. Minimum 3-5 years experience supporting IT Infrastructure. Experience co-ordinatingdelivering Infrastructure projects. Good working knowledge of the following Platforms; MS Server, Win10. Good understanding of Antivirus and Patching technologies. Good understanding of Networking & Firewalls. Good knowledge of ISA S95 standard. Good understanding of data integrity, 21 CFR Part 11 and GAMP requirements. Strong organizational and time-management skills. Advanced knowledge of WAN, LAN, VPN, WLAN and Remote Desktop program. VMware experience is desirable, such as vSphere, VMotion, vSan technology. Advanced knowledge of PC hardware troubleshooting and repair. Past proven experience engaging business users to ensure that appropriate business needs are clearly defined, communicated, and delivered at or above expectations. Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally. #LI-SK1