SPECIFIC DUTIES
Daily review of delivery/fitters notes prior to invoicing
Scanning to appropriate sales person to ensure extras are charged
Raising credit notes and invoices as required
Approve & raise credit notes as requested by sales
Accurate allocation of cash against debtors ledger
Deal with complex account reconciliations
Statement reconciliations
Investigation of queries
Dispute resolution and unpaid invoices
Send statements/reports to customers
Chase for outstanding payments
Routinely checking customer accounts, ensuring they are within the agreed credit limit
Building a good rapport with customers
Assistance with Invoicing if needed sick/holiday cover
Assistance with post if needed sick/holiday cover
Ad Hoc Duties as required
Requirements
Previous experience as a credit controller
Proven track record of substantially reducing debt
Confident in using excel
Can use Microsoft office ie emails & calendar
Sales Order Processor Requirements: Previous experience in glass windows or manufacturing background, dealing with processing of orders, or a similar role. Exceptional interpersonal and customer service skills. Advanced knowledge of administrative. Proficiency with word processing and excel spreadsheet software. Excellent written and verbal communication skills.