Smart Grid Command Center(SGCC) Engineer

Identify and Troubleshoot poor or non-communicating network.

• Identify discrepancies between asset and radio configuration information vs. what the radio is reporting from the field.
• Analyze the information and determine the next steps.
• Create an Incident for the network asset or network device and assign it to the respective owner.
• Verify devices issues: dead, latency, or configuration.
• Monitor authorized and unauthorized access to assets - Radius server authentication reports will be referred.
• At intervals agreed with AEP, create, and publish the network performance and analysis reports.