Agency Operations Manager

Description :

We are hiring a Marketing Operations Manager to work full-time for our agency.

We are in the process of improving, optimizing, and scaling our operations. The position would work collaboratively with our CEO to drive client value.

This role will focus on training our teams, ensuring we execute against standards, drive client value, set client goals, focus on the right tactics, conduct practice presentations, and oversee daily operations of how marketing teams work on client accounts. This position will focus on the stands of how teams execute for clients, provide coaching, performance management, and team management.

Experience:

We are seeking a smart and capable manager with a background in digital marketing or agency operations. Must have experience managing and coaching professionals. Capable of building and executing simple, clear systems to improve marketing operations. Well-versed in digital marketing.

Capable Marketer. Motivational Leader.

We are looking for someone who can navigate right brain / left brain thinking. Yes, this is a creative position, while it also requires clear communication and organization skills. We are seeking a well-balanced individual that would love to play a key role in the growth of a highly impactful digital agency.

CORE RESPONSIBILITIES

Lead coaching and professional development training for marketers

Performance management for marketing teams

Oversees the operations of our marketing services

Learn Digital Delane and #x27;s approach to marketing, and then act as the chief trainer and coach on this approach.

Conduct practice presentations, pitches, and meetings

Coaching individuals to improve their performance, motivation, and success

Review client analytics to help set and communicate goals

Lead marketing workshops for Digital Delane teams and clients

Marketing campaign creation, optimization, and management

Retain and grow client relationships

Improving communications between teams and clients

Participate in the development systems that allow teams to demonstrate clear and measurable value to clients

Creative and strategic problem solving to help the agency have more successful relationships with clients

Management strategy and execution to support growth of agency, client accounts, and teams at Digital Delane

Performance coaching and training: Regular, structured, one-on-one meetings to help individuals improve their capabilities, get the help they need, and strategically align to the agency s value proposition

Play a role in speaking to clients, understanding needs, and getting everyone on the same page

Providing coaching and standardized training for teams (to be determined based on your capabilities)

Understand and track project scope in order to achieve agency growth

Coordinate performance review process: people, teams, projects

Requirements :

Great communication and client-facing skills

3+ Years of management experience (people, process, and presentation skills)

Agency experience (marketing, production, PR, creative, OR related experience)

Inbound marketing execution and strategy skills

Must be located remote within the US only, and be able to work 9am - 6pm PST

Must be comfortable working in a remote environment

Benefits :

Remote work environment with a great team

Flexible work

Opportunity for advancement

Other benefits to be discussed