CRM Analyst (m/f/x)

Your Tasks

• You will translate CRM business questions into structured and meaningful analytics - combining business and technical understanding
• Your work will span across creating ad-hoc insights, AB test analyses, reporting & visualization
• You will be utilizing various databases and querying/programming languages to access, manipulate and present the data needed
• You will discuss the results of your work to CRM and stakeholders of various seniority
• You will not only take responsibility of own projects, but also be a team player to collaborate and share knowledge with the CRM

Your Skills

• You have experience in Data Analytics and/or Business Intelligence and preferably have a degree in Analytics, Finance, Statistics, Mathematics, or similar quantitative discipline
• You have experience with CRM-related data (campaign and customer behavior analytics, AB testing) and technologies (such as braze, salesforce, App data tracking or similar)
• You have experience in performing analysis with large datasets and knowing what the common pitfalls are
• Ideally you have SQL expertise and also some experience with JSON, (in particular Pandas)
• You have an analytical and critical thinking combined with good presentation and communication skills and you are excited to learn more on the technical side
• You speak fluent English, any other language is a plus

What we offer

• Your workplace: You will find our dog-friendly office in the heart of Berlin with healthy snacks and drinks, including a lovely rooftop terrace and a great view on the TV-tower
• Your flexibility: You can expect digital workflows, flexible working hours and home office days
• Your benefits: You can profit from subsidies with our partners (such as Babbel, Urban Sports Club, Spotify etc.)
• Your appreciation: Besides weekly Q&A sessions with our management and our Pizza & Beer Friday, we always celebrate our successes together
• Your smile with DR SMILE: You get your Aligner treatment for only 300 and we also have special conditions for Family & Friends

Your Application