Windows Client Operations Support Engineer

Position Name:Windows Client Operations Support Engineer

Job Details:

• Provides Infrastructure Services solutions to a wide variety of customers in several industries
• Provide support for the customer desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling.

Responsibilities:

• Provide end user technical assistance and support, and resolve problems related to the use of Windows computer hardware and software for end users
• Install desktop/Laptop software using approved tools, break-fix, troubleshoot operating system and connection issues with LAN/WAN, update tickets with accurate and timely records of work performed, and resolution detail.

Qualifications:

• 3+ years of experience as an end user support engineer
• Knowledge of the Windows operating system and client software
• Familiar with client hardware and peripheral devices
• Experienced with client PC deployment tools like SCCM
• Fluent English communication is a must
• Basic Japanese communication, business level preferred
• Basic knowledge of VMWare VDI. Exchange, AD

Holidays & Benefits

• Insurances
• Commuting allowance
• Business trip allowance
• Sports facilities and recreation facilities
• Educational training / Overseas training system (OJT)
• Group life insurance
• Casual clothes allowed (office casual)

Company Description

One of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.
Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., this company is one of the Fortune 500 companies and is consistently listed among the most admired companies in the world.

[Passive smoking measures]
Indoor smoking
Designated smoking area