CW Powertrain Test Systems Support Tech (99W212)

The Powertrain Test Systems Support Technician will provide support to lab and vehicle test equipment users, with a primary focus on data acquisition and lab automation systems.

Primary Responsibilities:

• Perform onsite and remote troubleshooting of test equipment.
• Perform initial software set up and commissioning for Panel laptops or other test systems.
• Provide technical software support for installations, troubleshooting, upgrades, etc.
• Train users on features of equipment and software.
• Engage vendors directly to identify root cause of issues and implement countermeasures.
• Prepare documentation on troubleshooting efforts and results as well as standard work procedures for test equipment.
• Coordinate with and provide support to Lab Ops Equipment team for equipment management.
• Participate in Toyota Way activities as requested.
• Complete TMNA-assigned training by deadline.
• Abide by all TMNA site regulations, including health, safety, and environmental procedures, including use of PPE.
• Schedule flexibility will be occasionally required for training and support meetings with Japan vendor.

This is an entry level position. Please do not submit any Sr Level Technicians or Engineers

Requirements:

• Excellent customer focus
• Intermediate computer skills, including ability to perform software installations and updates.
• Intermediate skill level with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Good written and verbal skills with proficiency in English.
• Excellent organizational skills and ability to plan and prioritize work to meet deadlines.
• Ability to lift and maneuver equipment up to 35 pounds without assistance
• Good troubleshooting skills (software, mechanical, electrical, etc.)

What you may bring:

• Ability to read and speak Japanese.
• Familiarity with use of data acquisition or testing equipment
• Basic knowledge of electrical circuits and measurement equipment (voltage, current, continuity testing)
• College level coursework in technology (mechanical, electrical/electronic, computer, or similar)
• Experience in customer service or desktop support