Customer Service with Proficient French

Are you looking for a position in Customer Service where you will be able to develop your language skills? Would you like to work in an international and multicultural company? This is your opportunity!

The company you will be working for is responsible for the production of gases in the medical and industrial fields. We are present in 4 continents and we have more than 70,000 employees worldwide. Join us so you can also be part of this growing project!

Tasks

As a Customer Service Advisor:

• You will provide assistance by phone, email & chat, by solving simple and complex queries from our client's customers and that have impact on business performance.
• You will guide our client's customers in our Website/Webshop.
• You will ensure that data received from customers is maintained accurately and in a timely manner.
• You will transfer queries to the corresponding department and contribute to our processes improvement.

Requirements

You are the person we are looking for if:

• You are a good communicator, and you are able to communicate by phone and email with our customers.
• You have a proficient/native level of French and a basic level of English.
• You are proactive and focus to answer our customers' needs.
• You have some experience working with the Office Suite and SAP (valuable).
• You are able to work in a multicultural team and oriented to achieve results (KPI's).
• You have some experience working as a Customer Service Advisor (highly valuable)

Benefits

What do we offer?

• You will work in an hybrid model: 3 days from home and 2 from the office.
• You will receive a competitive salary + language bonus + meal allowance.
• You will have the possibility to grow within the company.
• You will work in a dynamic and multicultural environment.