Swedish or Danish or Norweigan Customer support agent

Is Customer Support your passion and strength? Do you have career aspirations and love to develop? If your answer to these questions is YES, then search no more! Because do we have the job for you!

Tasks

In this role, you will work as a Nordic Customer Support & Travel Agent for one of our clients, in the travel industry. Your task will be to promote services to existing clients. The most important task, however, is to give the customer a pleasant experience and a positive feeling.

Requirements

• Native or proficient level of Norwegian (C2); other Nordic languages are a plus;
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
• Analytical and problem-solving skills with strong attention to detail
• Ability to learn and become proficient with internal programs and new software
• Desire to learn and advance, be a curious investigator and problem solver

Location

Larnaca, Cyprus