Credit Specialist/Assistant ( Applicants in Canada)

POSITION 1
The duties of a Credit Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department.
Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Enlist the efforts of adjusters and senior management when necessary to accelerate the collection process.
Communicate & follow up effectively with operations department regarding customer accounts on a timely basis.
REQ QUALIFCATION:
Knowledge of Billing and Collections procedures
Accounts Receivable knowledge/experience a plus
Strong attention to detail, goal oriented