Job Summary:
The Travel Agent will assist individuals or groups in planning trips and booking various accommodations, attractions, and transportation.
Duties/Responsibilities:
Meets with clients to determine their preferences for travel destinations and accommodations.
Advises clients on various options for transportation and lodging.
Prepares cost estimates for travel, lodging, entertainment, and other accommodations.
Makes travel and lodging arrangements for clients including plane tickets, rental cars, hotels, cruises, and other similar accommodations.
Plans and arranges for clients to attend and participate in attractions such as tours, excursions, day trips, and other similar activities.
Collects payment from clients for travel, lodging, and attraction tickets.
Advises clients on required travel documents such as passports or visas.
Provides information on destination such as local culture, customs, weather, attractions, and any pre-trip preparations that may be recommended for the particular country or region.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to make travel and event recommendations based on clients interests and personalities.
Proficient with Microsoft Office Suite or related software to prepare schedules and itineraries.
Proficient with social media, including but not limited to, Facebook, Twitter, Instagram, and YouTube.
Proficient with content creating apps, including but not limited to, Canva.
Proficient computer and research skills to book travel, lodging, and tickets to attractions.
Education and Experience:
High school diploma or equivalent REQUIRED.
College Degree in related field PREFERRED.
GDS experience PREFERRED.
Previous related experience preferred; on-the-job training provided.
Travel experience to a variety of destinations preferred.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Equipment Requirements:
A desktop or laptop computer (Desktop is PREFERRED).
High-Speed Internet Access
A smart phone with internet access