Nonprofit Account Manager - Big Buzz Idea Group

Job Brief:
Big Buzz Idea Group powers nonprofit organizations to fuel positive change in the world by providing management, marketing and event services so nonprofits and associations can focus on their mission and organizational growth.
We Believe:

• Everyone should be part of a team that inspires them.
• Nonprofits make the world a better place.
• It is an honor to partner with and serve nonprofit organizations.
• The best relationships are based on honesty, integrity and 100% transparency.

We’re seeking a fun, hard-working and enthusiastic leader who is passionate about helping nonprofit organizations reach and surpass their goals. The Nonprofit Account Manager’s primary objectives are to lead and oversee the client’s day-to-day operations, including enforcement of all client’s policies and procedures. The Nonprofit Account Manager will be responsible for holding all organization members accountable. This person will have direct contact with clients and will meet with clients to strengthen the working relationship, facilitate meetings, brainstorm, problem solve, plan and organize for organizational success. 
This position may be full-time or part-time, and is a hybrid structure with team members in the office 2-3 days per week after an initial on-site onboarding period.
Responsibilities:

• Provide exceptional customer service and communication, event planning, membership management and communication services
• Serve as primary liaison for nonprofit clients
• Ensure that all Big Buzz Idea Group and client standards are executed at all times
• Proactively engage with client and team
• Organize board meetings, retreats, luncheons, fundraising and other events
• Conduct sponsorship outreach
• Prepare and manage budgets, timelines and other planning documents 
• Work with the bookkeeper to maintain up-to date accounting records
• Oversee various communication pieces including e-newsletters, social media postings, website  updates and collateral materials
• Manage databases to keep records current
• Providing support to the Executive Director as needed 

Skills and Credentials Required:

• Bachelor’s Degree in business, communications, nonprofit management or related field
• 3-5 years of relevant professional experience in an association, nonprofit or agency setting
• Excellent written and oral communication skills
• Organizational skills with attention to detail
• Event planning experience
• Strong project management skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience with Quickbooks, Constant Contact,  MailChimp, Dropbox, Google Drive and CRM
• Meet deadlines and manage time effectively
• Must be able to be on your feet for lengthy periods of time
• Management experience preferred
• Bilingual abilities are a bonus
• Must be able to periodically lift up to 50 pounds

Full-Time Salary Range: $45,000-$55,000*
Part-Time Contractors: $24-27 Per Hour*
*Salary Commensurate with Experience
Our Investment in You:
We encourage our team to actively participate in development courses and opportunities for professional growth. All Big Buzz Idea Group staff take part in an annual retreat to engage in personal and professional  advancement and team building. Big Buzz Idea Group conducts company-wide meetings twice weekly for the entire team. Personal growth is important at all levels, and we are always seeking opportunities to lift one another up to perform at our best possible capabilities. 
Perks: 
Full-time employees are given eight paid holidays, five paid sick days and two paid personal days. Paid vacation days are available after one year of full-time employment.
How to Apply:
Apply directly to this job by sending your resume and cover letter in one pdf document outlining why you’re interested in the position, what makes you a good fit and what your favorite food is.  Alternatively, you can send your cover letter.
At Big Buzz Idea Group, we are committed to actively building a diverse and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. We are an equal opportunity employer who considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, marital status, military/veteran status, sexual orientation, gender identity, physical or mental disability, or other protected group status.