Help Desk Manager

Job Title Help desk Lead/Manager

Location Carrollton, TX (Day one Onsite)

Position - Long-Term Contract

Requirements:

• 5+ years of IT experience is required.
• 3+ years of management experience is required.
• Managed Team of 35 or more
• Experience in managing and coaching support analysts is required.
• Bachelor's Degree in computer science, network engineering or related field required or commensurate experience considered.
• A+ Certification
• Experience working and managing a Service Desk
• POS experience required
• Restaurant Industry experience a plus.
• Must have demonstrated the ability to organize and manage distributed systems.
• Requires being on call and the ability to respond to emergency issues during off hours

Job Environment:

• Fast-paced daily work output
• Possible long hours/overtime