Consulting Business Process Management

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to

• Evaluate, design and document business processes/eservices in alignment with BPM design principles, lean management & six sigma principles as well as intelligent automation.
• Develop policies and procedures manuals including process maps, KPIs, forms and systems’ functional requirements.
• Develop Enterprise Process Architecture/Value Chain and identify gaps in process architecture by leveraging standard process classification frameworks.
• Identify functional and non-functional requirements, business rules, use cases and wireframes to prepare and develop Business Requirements Specification Documents (BRS).
• Identify use cases for emerging technologies (RPA/AI/Image recognition/Chatbots), in addition to preparing demos and proof of concepts (PoCs).

Support in business development by developing scope of work and technical approach in BPM and intelligent automation service offering.