Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
Maintain equipment and inventory of products
Keep documentation and maintain clients files
Keep a clean and stocked room
Acknowledge and respond to relevant customer queries, needs and expectations
Suggest and promote retail products or additional services
Cooperate with and report on administration on any arising issues
Apply best practices and be up to date with market trends
Adhering to hygiene standards and health and safety regulations
Requirements
Minimum of 3 years of experience as a Spa Therapist or similar role
Hands-on experience with massages, waxing, facials, body scrub etc.
Good team player and time-management skills
Great interpersonal and communication skill
Experience in sales will be considered an asset
Communication and customer service skills
User level computer skills
Degree or current license in aesthetics or physiotherapy