M365 Administrator

My client is looking for an M365 Administrator to join their team in a newly created role.

The M365 Administrator will support the day to day operation of the applications, products and services that fall within the scope of platform area, providing an escalation point for support activities, monitoring and maintaining systems, and enabling the delivery of applications services that provide high levels of availability and quality of service.

The M365 Administrator will be responsible for the technical maintenance of the applications, products and services as well as projects within the department.

You will take appropriate action to investigate incidents and problems, ensuring they are fully recorded within the Service Management tool, and establish and implement approved resolutions and preventative measures.

You will need to have;

• Experience with Microsoft 365 Collaboration Services (O365, Exchange, Teams, OneDrive, SharePoint)
  
• Extensive proven track record in Platform security
  
• Experience of engaging with service owners, project teams, taking the lead in delivering services into a steady state.
  
• Excellent communication skills, able to communicate with stakeholders at all levels and able to speak about technical subjects in non-technical language.
  
• Proven experience of supporting a large multi-userbase environment, in a technical IT role.
  
• Positive work ethic, organised, detail-oriented and possessing the ability to lead by example. Display the ability to proactively identify, investigate and resolve issues and incidents within the estate with minimal supervision
  

In return the organisation offers a fantastic benefits package, including a positive approach to flexible working with hybrid working, significant investment in staff wellbeing and development, a generous pension scheme and annual leave allowance. There is also access to a range of childcare services and an option for part-time/flexible working.