E Commerce moderator

Responsibilities:

• Responsible for online sales channels; website and online sales platforms.
• Follow-up online ordering full cycle.
• Establish a regular cadence of communication with clients at all levels.
• Coordinate the E-commerce marketing campaigns and work with internal and external stakeholders for the campaign setup.
• Coordinate with internal and external stakeholders to ensure timely delivery and efficient warehouse operations.
• Handle customer queries and complaints regarding the website and the online channels.
• Build strong relationships with current clients.