- Oversee the staff in Telesales/Telemarketing to ensure they assist customers to understand the product packages that are best suited to their needs.
- Make telesales/telemarketing calls to customers for the purpose of up-selling and cross selling products and services.
- Monitor telemarketing delivery and act to ensure that sales objectives are met.
- Convene daily shift commencement briefings to review previous day's objectives, advise developments and provide a forum for exchange of views.
- Assists in identifying and providing input for staff training and development programs and follows-up with post-course assessment to gauge progress.
- Achieve the telesales targets assigned by the Team Leader.
- Ensure all targets are met, and advice of any issues or hurdles that faces telesales campaigns.
- Ensure sales orders and offer validation before the delivery stage and order fulfillment after delivery.
- Ensure proper Reporting is generated on time, reflecting accurate information related to telesales activities.
- Advice of methods or ideas that can enhance telesales activities.
- Ensure Contracts check and handover to ACQC Support Save Team unit in its operations; Ensure that all targets are monitored and met
- Enforce standard operating procedures
- Assist in ensuring work is allocated appropriately within the Telesales team to account for workload and skill levels on a daily basis
- Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
- Other duties as directed by supervisor or other superiors.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا