Sales Associate

A Retail Sales Associate is responsible of greeting customers and answering questions, offering assistance, suggesting items, lending opinions and providing product information. He/she provides services to customers by helping them the selected products, and sharing product knowledge. He/She also should be able promptly resolve customer s problems and ensure client s satisfaction. Most importantly, he or she should be updated with all product features and details.

Responsibilities:

• Greet guests as they when enter the showroom, ask whether they would like any assistance and provide help if needed in a friendly, hospitable and efficient manner.
• Guide the customers about the product by providing enough information and advices.
• Answer questions related to merchandise, sales, promotions and store policy.
• Increase store sales and achieve sale monthly target.
• Follow up with the customers until they receive all items.
• Contact customers to confirm delivery date, address and solve problems
• Complete all your courses add rest by HR team.
• Keep the customers updated and constantly notify them with regarding the customer preferred sales items, and future products of potential interest.
• Check the zone (price tag).
• Wears the proper uniform at all times.
• Able to work in shift schedule.
• Complete any other tasks assigned by direct manager.