Manages a portfolio of accounts to achieve long-term success.
Develops positive relationships with clients.
Acts as the point of contact and handle customers’ individual needs.
Resolves conflicts and provide solutions to customers in a timely manner.
Suggests actions to improve andIdentifies opportunities to grow business with existing clients.
Makes sure clients receive requested services in a timely fashion.
Coordinate with staff members working on the same account to ensure consistent service.
Services multiple clients concurrently, often meeting deadlines.
Communicates with clients to ensure that all of their needs are understood and addressed.
Builds strong client relationships to maintain old business and acquire new customers.
Collaborates with various internal departments to ensure that they fulfill all customer requests.
Resolves complaints and keeping track of all processes that pertain to the client's desires.
Acts as the client's representative in the company to ensure that their demands are met with a focus on improving the customer experience.
Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا