Take full ownership of Customer Service standards in line with Majid Al Futtaim guidelines, understanding customer needs and enabling the fulfillment of an exceptional experience for the customer.
Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager when necessary.
Keep the customer in mind through all interactions.
Support internal teams as and when required through the sales process ensuring maximum benefit to the business.
Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim Fashion brands and stores, if not available instore.
Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.
Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to up sell and cross sell.
Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers to encourage sales.
Operate the cash register, receive payments in all authorized modes and issue receipts / bills against purchases.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا