ITM TRANSFORMATION TECHNICAL LEAD

. Oversee the operation of GB network consisting of around 310 ATMs (140 Onsite & 170 Offsite)
. Maximize availability and functionality of all onsite and offsite ATMs and reduce downtime through close monitoring of critical maintenance tickets and network related issues (in coordination with K-net)
. Identify low performing ATMs and ensure to implement best solutions to improve their performance / profitability
. Plan and manage the rollout & installation of new ATMs and work closely with branches to ensure 24/7 area is equipped with the right ATM models inline with branch , location and requirements and revamp / reallocate whenever required.
. Monitor cash movement to K-net on daily basis from GB central cash and record daily settlement reconciliation to keep track of ATMs cash utilization . Ensures the efficient operation of all ATM networks, ATM support infrastructure.
. Communicate any new ATM installation to all stake holders such as (MKT, IT, CPD, CPU, Security...) to ensure smooth installation at their systems
. Prepare periodic reports (Daily, Weekly and Monthly) for management regarding the utilization and performance of the ATM network
. Monitor ATM related GLs and coordinate with finance to resolve any discrepancies