Logistics Operations Service Specialist

They offer support with the maintenance of logistics policies, administer and maintain inventory control program systems and coordinate with in-house sales team to promote accurate and timely processing of orders for customers.

• Scheduling transportation services, allocating drivers, and planning routes.
• Negotiating contracts and processing payments.
• Keeping transportation operations within budget without compromising efficiency.
• Processing transportation documentation and monitoring drivers' logbook entries.
• Developing, implementing, and improving transportation policies and procedures.
• Recruiting, training, and supervising drivers and transportation division staff.
• Liaising between management, drivers, and customers.
• Collaborating with internal departments to optimize transportation services.
• Evaluating driver performance, handling customer queries, and resolving complaints in a timely manner.
• Complying to transportation regulations and company policies.