Ibex

OverviewThe Real Time Analyst manages and/or balances service levels for the call center across programs internal locations lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is t

OverviewThe Real Time Analyst manages and/or balances service levels for the call center across programs internal locations lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is t

OverviewWe are seeking a Senior Business Tax Preparer with strong experience preparing U.S. business tax returns especially S-corporation returns and related individual reporting. The Senior Tax Preparer should be able to work from trial balances and general ledgers analyze book-to-ta

OverviewWe are seeking a Senior Business Tax Preparer with strong experience preparing U.S. business tax returns especially S-corporation returns and related individual reporting. The Senior Tax Preparer should be able to work from trial balances and general ledgers analyze book-to-ta

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides dire

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides dire

Overview POSITION OVERVIEW As part of a geographically dispersed global team the Manager of Leadership Development leads the regional execution and continuous improvement of ibex leadership development programs while contributing to global strategy standards and program governance. Th

Overview POSITION OVERVIEW As part of a geographically dispersed global team the Manager of Leadership Development leads the regional execution and continuous improvement of ibex leadership development programs while contributing to global strategy standards and program governance. Th

OverviewThe RoleReview incoming customer disputes research Oracle SM (Subscription Management) module and make accurate updates as needed to correct billing errors.Track and maintain upcoming customer annual increases and renewals; validate for completeness and accuracy.Work with and

OverviewThe RoleReview incoming customer disputes research Oracle SM (Subscription Management) module and make accurate updates as needed to correct billing errors.Track and maintain upcoming customer annual increases and renewals; validate for completeness and accuracy.Work with and

OverviewThe Operations Manager is responsible for day-to-day functional supervision of non-exempt work group including work assignment and attendance monitoring; providing input into selecting training developing and completing performance appraisal of work group(s) in accordance with

OverviewThe Operations Manager is responsible for day-to-day functional supervision of non-exempt work group including work assignment and attendance monitoring; providing input into selecting training developing and completing performance appraisal of work group(s) in accordance with

OverviewThe Client Services Director will serve as the primary point of contact for the Client and is responsible for the successful operation of all programs. ResponsibilitiesTheDirector of Client Serviceswill beinvolved in the planning developing and managing of client projects typ

OverviewThe Client Services Director will serve as the primary point of contact for the Client and is responsible for the successful operation of all programs. ResponsibilitiesTheDirector of Client Serviceswill beinvolved in the planning developing and managing of client projects typ

OverviewThe Lease Administration Support Specialist provides administrative and accounting support to client. This role is primarily responsible for abstracting lease documents and amendments maintaining accurate lease data within the Tango lease management system and supporting the R

OverviewThe Lease Administration Support Specialist provides administrative and accounting support to client. This role is primarily responsible for abstracting lease documents and amendments maintaining accurate lease data within the Tango lease management system and supporting the R

OverviewThis is Work On Site in IBEX Shaw Mandaluyong & Night ShiftWe are looking forHUNGRYHUMBLE andSMARTCSR Sales Representative!The Inside Sales will proactively contact potential and existing customers to promote explain and sell home services and membership programs. This role fo

OverviewThis is Work On Site in IBEX Shaw Mandaluyong & Night ShiftWe are looking forHUNGRYHUMBLE andSMARTCSR Sales Representative!The Inside Sales will proactively contact potential and existing customers to promote explain and sell home services and membership programs. This role fo

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides dire

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides dire

OverviewThe Facilities Supervisor is responsible for coordinating all aspects of the equipment and infrastructure maintenance repair upkeep and general supervision to include sanitation of the assigned facility or facilities within the IBEX GLOBAL organization. ResponsibilitiesCoordin

OverviewThe Facilities Supervisor is responsible for coordinating all aspects of the equipment and infrastructure maintenance repair upkeep and general supervision to include sanitation of the assigned facility or facilities within the IBEX GLOBAL organization. ResponsibilitiesCoordin

OverviewEvaluate customer calls and match the right technician to every job.Responsibilities Evening coverage for customers and field technicians Assist in data collecting and analysis Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. Relay a

OverviewEvaluate customer calls and match the right technician to every job.Responsibilities Evening coverage for customers and field technicians Assist in data collecting and analysis Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. Relay a

OverviewAs a Dispatcher you are the nerve center of our operation.Your mission is simple: Get the right technician to the right customer at the right timeevery single day. ResponsibilitiesYoull: Coordinate communication between technicians customers and leadership Strategically manag

OverviewAs a Dispatcher you are the nerve center of our operation.Your mission is simple: Get the right technician to the right customer at the right timeevery single day. ResponsibilitiesYoull: Coordinate communication between technicians customers and leadership Strategically manag

OverviewThe Accounts Receivable Representative supports stores and commercial customers by managing credit accounts monitoring payment activity and resolving account discrepancies. This role is responsible for posting payments authorizing purchases managing delinquent accounts and ens

OverviewThe Accounts Receivable Representative supports stores and commercial customers by managing credit accounts monitoring payment activity and resolving account discrepancies. This role is responsible for posting payments authorizing purchases managing delinquent accounts and ens

OverviewThis role ensures stability integrity and day today performance of the WFM systems for their users and stakeholders as Tier-3.Provides workforce management and systems engineering level Tier-3 technical support to the workforce optimization system environment that the team sup

OverviewThis role ensures stability integrity and day today performance of the WFM systems for their users and stakeholders as Tier-3.Provides workforce management and systems engineering level Tier-3 technical support to the workforce optimization system environment that the team sup

OverviewResponsible for IT inventory/asset management for assigned region. ResponsibilitiesReceives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system. Spots problem trends as they emerge. Reduces overall numbers of problems through ef

OverviewResponsible for IT inventory/asset management for assigned region. ResponsibilitiesReceives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system. Spots problem trends as they emerge. Reduces overall numbers of problems through ef

OverviewThis is Work On Site in IBEX Paranaque (SM BF) and on a Night Shift. ResponsibilitiesWhat Youll Do:Prepare and review journal entries from Workday for each payroll cycle including wages employer taxes withholdings and benefit deductions in line with accounting standards.Perfor

OverviewThis is Work On Site in IBEX Paranaque (SM BF) and on a Night Shift. ResponsibilitiesWhat Youll Do:Prepare and review journal entries from Workday for each payroll cycle including wages employer taxes withholdings and benefit deductions in line with accounting standards.Perfor

OverviewThe Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX. ResponsibilitiesRecommending establishment of new or modified reporting methods and procedures to improve report content and completene

OverviewThe Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX. ResponsibilitiesRecommending establishment of new or modified reporting methods and procedures to improve report content and completene

OverviewTheemployee is tasked to look for a vendor to complete the Work Order. They will be responsible for surfacing talent for numerous clients with varied needs. The employee will need to locate the address and service type to source the correct affiliate. ResponsibilitiesResponsib

OverviewTheemployee is tasked to look for a vendor to complete the Work Order. They will be responsible for surfacing talent for numerous clients with varied needs. The employee will need to locate the address and service type to source the correct affiliate. ResponsibilitiesResponsib

OverviewThe Senior Real-Time Analyst is responsible for real-time monitoring intraday performance management reporting and communication across contact-center programs lines of business and products. This role uses Genesys telephony and/or Genesys Workforce Management capabilities con

OverviewThe Senior Real-Time Analyst is responsible for real-time monitoring intraday performance management reporting and communication across contact-center programs lines of business and products. This role uses Genesys telephony and/or Genesys Workforce Management capabilities con