وظائف في دعم المستخدم النهائي في المنامة

Know how to adapt your speech depending on your audience. Communicate clearly: setting the right expectations, providing timely status updates, and clearly explaining necessary steps. Not getting too attached to a technical problem to not be able to let go or see the bigger pictur المزيد...

Take ownership of issues reported by customers and see problems through to resolution. Research, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide promp المزيد...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications.

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me المزيد...

Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshootin المزيد...

Provide direct technical assistance to clients via calls, email, and chat. Good understanding of computer systems, other tech product. Ability to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop applications and help desk software Excellent probl المزيد...

Product and technical questions about the Exponea platform and related technologies (Shopify, Google BQ, push notifications) Questions about different marketing related topics (e.g. emailing) Helping our clients understand how to create reports, segmentations, campaigns or analyse المزيد...

Performing administrative duties including handling of forwarding and must be good in Microsoft Excel. Perform other duties that may be assigned from time to time. Must have knowledge of Clearing & Forwarding. Acts like an intermediary between a shipper (person shipping or car المزيد...

Demonstrated administrative experience. Must communicate clearly and concisely, both verbally and in writing. Superior customer service attitude and professional demeanor. Demonstrated proficiency in Microsoft Office applications. Ability to work in a fast paced, environment with المزيد...

Handling chats in a timely and customer centric fashion Replying to emails in a professional manner Showing empathy and appreciation to our customers Dealing with complaints and dissatisfied customers Working independently and proactively to improve customer satisfaction

Develop quality software and web applications Analyze and maintain existing software applications Design highly scalable, testable code Discover and fix programming bugs Manage databases Strong knowledge in backend technology Experience at ASP.NET Can work with team Able to المزيد...

⦁ Experience on design and development on REST and SOAP Web services, To analyze & find the RCA. ⦁ Experience on application level Databases utilization { Not to consider DBA activities ⦁ Aware knowledge on Java 6 to Java 8 & dependencies ⦁ Working experience with webservers l المزيد...

leads the project team during the implementation phase, creates and maintains the project plan, assigns tasks and monitors task completion, reports overall project progress. Also acts as a resource and trainer for colleagues with less experience. The Global Laboratory Automation Sup المزيد...

To take a primary role in the K+ TP Project in Head Office, its future support and development along with the rollout to the branches and subsidiaries. To take primary role in implementing any new Branches or Subsidiaries added on K+ & K+TP. To take a primary role in the regul المزيد...

Review the Business Requirements Specifications and use cases and provide solutions based on new and existing implemented processes. Manage the solution Design throughout the project life-cycle through deployment, ensuring that any defects are identified and resolved throughout the المزيد...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid المزيد...

Largescale web-based business applications (banking, insurance, telecoms etc) Working with corporate customers to define and manage requirements Large SQL and NoSQL Databases (Oracle, MySQL, Mongo, PostgreSQL, Cloudant etc) Object Oriented Design & Development Experience Bac المزيد...

BA/BS degree in Computer Science or related technical field Open source development or scripting experience Professional experience with either OpenStack, Kubernetes, Ceph and/or Ubuntu Must be able to speak English fluently

Guarantee network security best practices are executed on routers, switches, firewalls with configurations and monitoring. Maintain network security devices to enable proactive defense of networks based on the advisories from the end customer. Configure, Implement, maintain and mo المزيد...

Professional fluency in written and spoken English & Arabic. Preferred additional language skill (Urdu) Ability to analyze and identify key problems and make decisions to solve issues Excellent interpersonal and teamwork skills Ability to provide customer support using avail المزيد...