Guest Services Jobs in Al Qaisumah

Job Duties: Manage and organize room service operations and ensure high quality service. Supervise the team in the room service department and distribute tasks among them. Deal with guest requests and meet their needs effectively and in a timely manner. Monitor guest satisfaction lev More...

Position Summary: The Chief Engineer is responsible for managing all aspects of the hotel’s physical facilities including HVAC plumbing electrical and other essential systems. This role ensures safety functionality and aesthetics to maintain a comfortable and appealing guest en More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Manage and organize reception operations and direct the host team to ensure high quality service. Coordinate and plan host schedules and distribute tasks effectively. Deal with guest inquiries and complaints and resolve issues to ensure complete satisfaction. Train and direct the hos More...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates More...

Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Offices service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities F More...

To provide a courteous professional efficient and flexible service at all times following Sofitel Standards of Performance. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as ass More...

The knowledge of a great Concierge Agent is the expectation of our guests when staying at  Hotels . Your ability to anticipate guests needs and make informed suggestions will ensure they have a truly memorable stay.What you will be doing:Reporting to the Guest Relations Manager r More...

Oversee and influence the service and culture of our dining operations.  As a passionate creative and energetic leader ensure an excellent guest experience by directing implementing and maintaining service standards and motivating and guiding members of the team.  Be cu More...

Consistently offers professional engaging and friendly serviceEnsures all work follows safe work practices and proceduresResponds immediately to all work requests which concern Health and SafetyEnsures environmentally friendly practices are followed when handling chemicals lubricants More...

Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.Supporting & Handling Email ReservationsTaking Internal & External calls follow LISTEN/LQA StandardPerfect Arrival Check Rate Lo More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

 Ensuring security and safety of all property guests and employeesRegular floor patrols cash counts and crowd controlProviding excellent guest serviceAssisting in the orientation of new staff to hotels security proceduresConducting security assessments to determine if hotel guest More...

Job Duties: Clean and arrange rooms according to specified standards. Change bed linens and towels and replenish guest supplies. Clean bathrooms and provide toiletries. Ensure that all appliances and equipment in the room are working properly. Report any damage or malfunctions in th More...

The Al Hokair Group is a leading company in the Middle East. We are currently seeking a skilled and experienced Food and Beverage Manager to join our team and oversee all aspects of our food and beverage operations.Key Responsibilities: Develop and implement strategies to ensure the s More...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues More...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues More...

Job Duties: Welcome guests and direct them to the appropriate tables. Present menus and beverages, and make recommendations when requested. Take orders from guests and communicate them to the kitchen or bar. Serve food and beverages promptly and accurately. Ensure guest satisfaction More...