MENA Customer Service Lead Jobs in Kuwait

Roles and responsibilities We are a growing property and casualty insurance company located in Oklahoma, specializing in home and auto coverage. We are currently seeking an Insurance Customer Service and Sales Representative to enhance our client interactions. In this role, you will More...

Manage large volumes of inbound and outbound calls. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately Identify customer needs, research issues, resolve complaints, a More...

This is a full-time on-site role for a Customer Service Specialist at Done Interior Factory. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer e More...

Main tasks Communication with customers Be the main point of contact, diversify it with- Messages and quick problem solving You make clients manage the accounts management- A large number of clients who provide distinguished service - Medicine Old logistics- Collaborate with the logi More...

Adheres to established departmental policies & procedures and initiates action, to attend patients, as per established procedures. Greets patients and patient visitors, determines nature/ purpose of visit and directs them accordingly. Answers queries on telephone and makes app More...

13 week AICU traveler needed for the Night shift.. Trauma, Neuro, Medical Surgical Experience. (GI Bleeds, Serve Sepsis, Renal, Endocrine, etc). We are a 42 Bed ICU, although we attempt to segregate different patient populations, it does not always work out that way, so you could More...

Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service More...

Key Responsibilities:Receive incoming calls at the call center. Maintain COMPANY standard etiquettes for calls ie. Greeting being polite)Analyze the type of call and ensure proper understanding of the customer need and take necessary actions based on the need.Acknowledge act and acti More...

Insuring/increasing customer satisfaction through effective complaints handling and periodic customer care visits Provide scheduled preventive maintenance service to the customer and conduct periodic customer care visits to monitor product performance and customer satisfaction Tra More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Responding promptly and effectively to incoming customer enquiries through various channels including live chat, phone and email. Building and developing customer relationships. Ensuring that more complex customer issues are followed up and resolved in a timely manner. Giving fee More...

Excellent interpersonal and communication skills. Ability to remain calm and professional in stressful situations. Strong listening, problem-solving, and decision-making skills. Ability to work independently and as part of a team.

Giving feedback and following up on recurring customer issues together with the Customer Support Manager and other relevant internal departments. Contributing to excellent service and the ongoing development and improvement of the customer experience.

Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizin More...

Develop, identify, and secure all relevant direct sales opportunities Initiate communication with existing customers as well as new customers Generate product or service interest for customers by providing them with information on benefits Identify decision makers within an organ More...

Manage inbound and outbound calls in a timely manner. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Contribute to the company's More...

Upselling and cross-selling: Unknown to many, inbound call center agents are also responsible for identifying opportunities to upsell and cross-sell products and services to customers, increasing revenue and promoting customer loyalty. Doenting calls: In order to ensure that custom More...

Enter and update customer service records in our CRM system. Verify the accuracy of data entries and resolve any discrepancies. Maintain up-to-date customer information and transaction histories. Generate reports and summaries from customer data to support service improvement ini More...

Customer Service Representative Branches Reports To Branch Manager Job Purpose Deliver high quality service to customers through providing banking services Generic Accountabilities Generic Accountabilities are not specified for this role Specific Accountabilities Custo More...

Customer Service Representative/Data Analyst Cement Ready MixSummary:This hybrid role combines the customercentric focus of a customer service representative with the analytical skills of a data analyst. The ideal candidate will excel at both interacting with customers and leveraging More...