Customer Service Associate
Posted on :
21-12-2021
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
• Answering phone calls from customers professionally and responding to customer inquiries
and complaints.
• Researching required information using available resources through our ERP system and
collaborating with the units’ chefs-in-charge.
• Handling and resolving customer complaints regarding their food orders.
• Identifying, escalating priority issues and reporting to the high-level management.
• Serve as a liaison between our delivery partners (Talabat and Zomato) and customers to
resolve concerns and complaints.
Employment Type
Full Time
Department / Functional Area
Key Skills
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