What you will be doing:
- Develop and implement an IT strategy that aligns with the overall business goals ensuring technology investments support longterm growth.
- Oversee all IT systems installation configuration and maintenance including property management systems (PMS) pointofsale (POS) systems guest WiFi telecommunications and backoffice systems.
- Ensure that the networks and data are protected from cyber threats through the implementation of robust security measures including firewalls encryption and regular audits.
- Manage relationships with technology vendors and service providers negotiating contracts and ensuring timely support for software hardware and network services.
- Lead and manage IT projects including system upgrades new technology rollouts and infrastructure improvements.
- Recruit train and supervise IT staff ensuring they are equipped with the necessary skills and knowledge to support the hotels technology needs.
- Ensure that technology enhances the guest experience providing seamless services such as highspeed internet inroom entertainment and efficient booking and checkin/checkout processes.
- Develop and manage the IT budget ensuring costeffective technology solutions and resource allocation.
- Keep uptodate with the latest trends in hotel technology and recommend innovations that can improve guest satisfaction and operational efficiency.
- Communicate with other departments to ensure the smooth running of operations.
- Informing management about the status and progress of IT initiatives.
- Regular participation in HOD meetings
- Technical support for all employees and guest if needed as well as the organization of employee training to ensure the efficient use of IT systems and tools.
- Troubleshooting of IT issues that arise.
Qualifications :
Your experience and skills include:
- Bachelors degree in Information Technology Computer Science or a related field. Masters degree or professional certifications (e.g. PMP ITIL) are a plus.
- Minimum 57 years of IT management experience preferably in the hospitality industry.
- Strong knowledge of IT infrastructure including networking cybersecurity server management and software applications relevant to the hotel industry.
- Proven leadership skills with experience managing teams vendors and complex projects.
- Strong analytical skills to troubleshoot technical issues and implement effective solutions.
- Excellent verbal and written communication skills to interact with all levels of hotel staff and guests.
Additional Information :
Salary Range: $85K $110K USD
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
#LIKK2
#AlohaOrchid
Remote Work :
No
Employment Type :
Fulltime