Reporting to the Associate Director Investor Operations a list of your responsibilities will include:
- Complete daily deliverables with quality while following company and department policies and procedures relating to investor registration dealing reporting and cash
- Strive to complete deliverables within Service level agreements escalate any client or deliverable issues where required and appropriate
- Respond to queries from Clients Investors Fund Managers or internal MUFG Departments following a highquality standard
- Perform allocated daily tasks processes and deliverables with accuracy and quality
- Participate in regular team checkin meetings/calls sharing information ideas and supporting colleagues in a positive team culture
- Support management in department initiatives projects and risk mitigation
- Support and Promote MUFGs core values of Trust Challenge & Empowerment Passion for Clients Openness and Honesty
Qualifications :
- Diploma or Bachelors degree in a business related field preferred or relevant experience
- Relevant years of experience in financial services fund administration asset management banking or client service
- Knowledge of Investor Services processes and related functionalities an asset
- Existing client/customer service experience would be ideal
- Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Remote Work :
No
Employment Type :
Fulltime